Guests

Guest records, tags, notes and requests.

• What's in a guest record

  Every booking builds a guest record — visits, covers, no-shows, spend and history — without anyone typing it in twice.

• Tags and notes

  Tags are short labels you can filter the guest list by. Notes are free text for the things that do not fit a label.

• Merging duplicate guests

  When the same person books twice under different details, merge the two records so their history is in one place.

• Erasing a guest's details

  Owners can permanently remove a guest's name, contact details, notes and tags. The bookings stay, so your reports still reconcile.