Shifts, special days and closures

Both live under Settings → Hours. Shifts are the pattern you keep every week. Special days are the exceptions.

Setting your shifts

The section is called Service periods (shifts), and it is one row per shift per day of the week. A venue doing lunch and dinner six days a week has twelve rows. Guests can only book inside these windows — outside them there is nothing to offer, whatever your tables are doing.

1. Press + Add shift.

2. Name it something your staff say out loud — Lunch, Dinner, Brunch. The name matters beyond the label: pacing rules can be aimed at one shift by name.

3. Pick the day, then the start and end times.

4. Repeat for each day, then press Save shifts.

One-off days

Special days override your weekly pattern for a single date. Use them for a public holiday with different hours, a day you have taken a private function, or an early close.

A special day with its own caps also ignores your normal pacing rules on that date, which is what you want for a function or a holiday sitting that runs nothing like a usual night.

Closing for a day

To shut for a date — Christmas Day, a staff party, the week you are away — add a special day for it rather than deleting your shifts. Deleting shifts takes you off the calendar every week from then on, and putting them back is a dozen rows of retyping.

Existing bookings on that date are not cancelled by closing. Check the day first and ring anyone already booked; the system will stop offering new times, but it will not undo the promise you already made.